When customers purchase a product, it is typically because they have a need and trust that product to handle it.
While there should be room to expect minor errors, inefficiency, or defects, it is ideal for expecting it to work fine.
Sometimes, this may not be the case. It is possible to purchase products that can cause injury of varying severity.
When a product is overly defective, using it can cause grave consequences such as losing life or property.
If it ever happens that a product causes you serious injuries and you’re not sure what next steps to take? Here are a few suggestions to get you started.
1. Get medical help
Before anything else, get medical help for you or your loved ones. As is the case with other medical emergencies, a delay is dangerous. Injuries you may consider as minor can soon escalate into life-threatening conditions in a matter of minutes.
So, ensure to get evaluated by a doctor. You can also ask that all details regarding the injury are documented and shared with you for reference purposes if need be.
2. Collect and document evidence
While you may be upset with the product in question, do not get rid of it just yet. Keep the product safe and take pictures if it’s a product that can deteriorate. It would also be best to preserve product manuals, receipts, leaflets, or packages associated with the product.
Be sure to note what happened or how you used the product leading up to the accident – as detailed as possible. If there were witnesses, collect statements and contact details from them as well. All these will help to prove liability in the law court.
3. Investigate and pinpoint the parties responsible
Sometimes, the product defect isn’t always the fault of the manufacturer. The defect can be from others involved in the product’s design. Or it could be from the wholesaler or retailer. In any case, you want to find out. This finding is necessary because a particular party may be more liable than the other. And it’s crucial not to lodge a complaint against the wrong person.
4. Employ the services of a personal injury attorney
It’s okay if you might want to sue the company for damages, but product liability law can be a little complicated. Most companies have lawyers who work with them, including those manufacturing and selling defective products. So, they may often try to deny your claim and avoid paying any compensation.
In addition, such cases have time limitations, so it’s in your best interest to get a lawyer who will immediately begin all legal processes. With their knowledge and expertise in product liability law, they’ll investigate your case and help you recover total compensation.
To save you the hassle of searching for a good product liability lawyer, you can check out the Boston MA product liability attorneys. They offer you the best services when it comes to getting compensated for a product that has done you harm.